There has been lots of discussion in the UX community about the compatibility or not of agile development and the principles of user centered design (UCD). The fact that developers are aiming to produce something fast in small iterations can have a scary note to it – best captured in Alan Cooper’s book The Inmates are running the Asylum.
9h30 – “Ok, let’s do the stand up!”
Between five to 10 people promptly gather around the whiteboard every morning and give updates on their work, raise flags when they are blocked or when they need help… who is to say that agile projects are chaotic?
User testing still has an aura of complexity around it – people think of it as time and cost-consuming, and often dispensable. “Why test this, we should know what’s best, after all, we are the experts and it will add cost!”
Truth is, people who conceive applications usually don’t know what’s going on in the users’ minds.