Riding the GPT rollercoaster: a usability review of OpenAI’s GPTs
Riding the GPT rollercoaster: a usability review of OpenAI’s GPTs. Service Review Author: Peter Horvath, Strategy & Service Design Lead at Whitespace Date: 22 January 2024 TL;DR – The rollercoaster usability of GPT setups The jaw-dropping technology that is ChatGPT has clear usability gaps when it comes to setting up custom agents, called GPTs. The …